Deposit Operations Associate

The Deposit Operations Associate is responsible for processing all incoming and outgoing wire and ACH monetary transactions and related transactions on Fedline.

Essential Responsibilities:

• Process Wire and ACH transfers accurately and in a timely manner, including ACH returns, corrections, prenotes, and research.
• Backup Funds Transfer static files, inbound wires, outbound wires, and ACH daily detail files.
• Reconcile G/L accounts for deposit operations related accounts.
• Perform Quality Assurance of all deposit-related work.
• Process all returns and cash letter adjustments timely and accurately.
• Balance ACH and monetary output files.
• Disburse reports and all related information.
• Respond to telephone inquiries from other banks to resolve customer problems.
• Research check and statement copies.
• Process customer Debit Card inquires and requests, and EFT disputes timely and accurately.
• Process On-line Banking customer requests, including password resets at the time of the request.
• Process all internal account transfer requests timely and accurately.

Education & Work Experience:

• High school diploma or equivalent required.
• Minimum 1 year related banking experience.